Awards & Certificates
Delivering great client service and an exceptional client experience is evident by the many accolades and awards they’ve received.
One such measurement is the use of Guild Quality, a third-party survey firm who contacts clients after project completion for an in-depth, detailed survey/report about their remodeling experience. Those most recent results are constantly updated and accessible for all to see.
GuildQuality’s Guildmaster Award
The annual Guildmaster Award celebrates service excellence in the building, remodeling, contracting, and real estate professions. Each year, GuildQuality gives special recognition to the companies that demonstrate an ability to deliver a consistently superior customer experience. Stebnitz Builders has received the Guildmaster Award consecutively since 2014.
In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded.
“We love the transparency Guild Quality provides us in our efforts to continually improve. Our 99% referral rate from those client surveys has earned us our 5th consecutive Excellence in Customer Service and another Guildmaster Award … I couldn’t be more proud of our team,” said Chris Stebnitz.
Homeowners who hire a NARI Certified Pro can be assured they have chosen a professional with specific experience, dedication to training and a commitment to ethical conduct.
The National Association of the Remodeling Industry (NARI) is the only national association dedicated solely to the remodeling industry. Only full-time, professional remodeling contractors are eligible for certification by NARI. You can be assured that any time you hire a NARI certified remodeling contractor, you are hiring an individual who has made a strong commitment to the professionalism of the remodeling industry and to his or her business. And because remodelers are not eligible for certification until they have been actively involved in the remodeling industry for at least five years, you know that the NARI certified remodeling professional you hire has had a number of years to develop the experience and skills that can only be gained through extensive hands-on-practice.
Certified Aging-in-Place Specialist
Being a Certified Aging-in-Place Specialist (CAPS) means we understand what home modifications are needed for homeowners to age comfortably while living in their own home. Those modifications can be additional task and closet lighting, grab bars, zero threshold entry to the shower, wider door openings, elevators and more. A Certified Aging-in-Place Specialist offers homeowners what they need most: reassurance that their homes are safe to live in and secure from incident.
Certified Green Professional
The Certified Green Professional™ designation recognizes builders, remodelers and other industry professionals who incorporate green building principles into homes.
Also known as sustainable or high-performance construction, green building incorporates construction and development techniques, materials and designs intended to minimize a home’s impact on the environment and conserve natural resources. Green building is a practical response to a wide range of issues affecting all consumers. These include such concerns as rising energy costs, the need to ensure clean water and minimize water usage, and the need to improve air quality. In short, home builders strive to maximize efficiency and sustainability in every aspect of new home construction and remodeling.
Certified Graduate Remodeler
Choose Wisely: Hire a Certified Graduate Remodeler!
For most people, their home is the most significant investment they’ll ever make. You need the very best to plan and execute your remodeling or renovation project. Look for a Certified Graduate Remodeler who has earned professional designations from NAHB specific to the remodeling industry. Many are members of a local Remodelers Council, which are affiliated with NAHB Remodelers. When you hire a Certified Graduate Remodeler, you are doing business with an individual who is committed to continuing education and professional growth and will bring exceptional skill and knowledge to your project.
Best of Houzz
The Best Of Houzz is awarded annually in three categories: Design, Customer Service and Photography. Design award winners’ work was the most popular among the more than 35 million monthly users on Houzz. Customer Service honors are based on several factors, including the number and quality of recent client reviews. Architecture and interior design photographers whose images were most popular are recognized with the Photography award. Stebnitz Builders has been a Best of Houzz winner since 2012.
Lakeland Builders Association
Stebnitz Builders is a 2-time winner of the “Builder of the Year” from the Lakeland Builders Association. The LBA is a proactive professional organization dedicated to providing quality, attainable housing in Walworth County.
Lakeland Builders Association hosts the area’s Home Expo in January and the Parade of Homes in July/August. They continue to offer educational opportunities to their members, as well as the community. Lakeland Builders Association members all have one thing in common, they want to be a part of positive change in our community. Their community involvement is what makes being a part of LBA so rewarding.